All Customer Data with Customer Health Scores

Monitor accounts in 360° view with customer health scores, spot upsells, cross-sells, renewals, and even churn risks, and guide them through best practice playbooks.

usermotion customer 360 all customer data

Revenue from Every Customer Stage

Collect data from every stage of the customer lifecycle, giving your team the power to confidently drive revenue.

Customer health scoring

Every account information with a customer health score

See all the relevant account data and details in one place. With customer health scores, GTM teams can understand the customer journey and act on key customer insights.

usermotion account lead scoring
usermotion customer segmentation and intent signals

Reveal the green flags for upsell; spot the red flags before churn

Segment your customers easily. Spot expansion opportunities with signs such as increased feature usage, or red flags at potential churn risks like sudden data exports and long inactivity periods.

Never miss a single customer action

Stay proactive with instant notifications on important customer actions. Experience real-time insights into every customer action, ensuring you’re always one step ahead and never miss an important moment.

usermotion real time alerts notifications
usermotion sales playbooks tactics

The proven tactics your team deserves

Improve your customer retention and expansion with our expert-made playbooks for all scenarios. Our guides provide actionable tactics for addressing churn risks and nurturing growth opportunities.

Latest Resources

customer health score guide
Customer Success
Zeynep Avan

Customer Health Score Guide in SaaS

Customer success is one of the most essential parts of a SaaS business, and the Customer Health Score is an important way to measure this.

what is customer 360
Customer Success
Zeynep Avan

What is Customer 360 in B2B SaaS?

Let’s understand what is Customer 360 and the role of it in B2B SaaS to improve customer engagement, lower costs and drive revenue growth.

Frequently Asked Questions

A customer 360 view gives you a full, all-around picture of your customers by putting together data from different touchpoints and presenting it in a readable way. This view lets businesses keep track of their customers’ interactions, preferences, and history in real-time, so they can engage with them in a way that is both personal and timely.

UserMotion’s Customer 360 goes beyond data visualization. Teams can track accounts throughout the customer journey with 360° insights. UserMotion gives you best practice playbooks to help customers with upsells, cross-sells, renewals, and churn risks. Your team also has real-time alerts, customer segmentation, and expert playbooks to drive revenue at every customer stage.

Absolutely! UserMotion’s Customer 360 lets you easily segment customers to find expansion or churn risks. Our real-time alerts keep you ahead of the curve and ensure you never miss a critical customer interaction.

UserMotion’s Customer 360 puts all customer data in one place. It turns huge data sets into actionable engagement and satisfaction insights. GTM teams can optimize retention and expansion strategies by mapping the customer’s entire journey. Scoring isn’t everything—it’s understanding and acting well.

Ready to find new revenue opportunities and close deals faster?