Predictive Lead Scoring Software for B2B SAAS

Customer Health Scoring

Monitor accounts in 360° view with customer health scores, spot upsells, cross-sells, renewals, and even churn risks, and guide them through best practice playbooks.

Partners with

Take the Guesswork out of Lead Scoring​

Collect data from every stage of the customer lifecycle, giving your team the power to confidently drive revenue.

Predictive Scoring

Multi-Dimensional Customer Health Scoring

Multidimensional analysis helps identify customers at risk of churn, potential for upselling, or those needing extra support. By integrating insights from across your data spectrum, you can accurately gauge customer health, prioritize outreach, and tailor interactions to maximize retention and growth opportunities

usermotion integrations tech stack
usermotion account lead scoring
Customer Health Scoring

Proven tactics for each scenario

See all the relevant account data and details in one place. With customer health scores, GTM teams can understand the customer journey and act on key customer insights.

Intention Signals

Don’t miss Churn Signals

Detect intention signals to seamlessly prioritize your leads and accounts. Focus on those with the highest revenue potential, or at risk of churn, ensuring your efforts are always well-placed.

Churn Intention Signals
Expert Made Playbooks

Proven tactics for each scenario

Improve your customer retention and expansion with our expert-made playbooks for all scenarios. Our guides provide actionable tactics for addressing churn risks and nurturing growth opportunities.


Seamless Integration

UserMotion seamlessly integrates with your SaaS tool stack, gathering all necessary events and data to detect intention signals, and bring its powerful insights directly into your workflow.

UserMotion Integrations

What Makes UserMotion Unique?

Quick to set up, simple to use, and with numerous integrations. But there’s more. Explore some of our features and capabilities.

Predictive Lead Scoring

Predictive Lead Scoring algorithm identifies high-potential leads and ranks them based on buying signals, product usage data, Ideal Customer Profile Score, and more.

ICP Matching

UserMotion enhances your targeting strategy by precisely matching leads with your Ideal Customer Profile (ICP), ensuring you focus your efforts on the prospects most likely to convert and grow with your solution.

PQL Scoring​

UserMotion's PQL (Product Qualified Lead) Scoring algorithm identifies high-potential leads directly within your product usage data, enabling targeted engagement that maximizes conversion opportunities.

Customer Health Score

Customer 360 provides actionable insights and a Customer Health Score from customer interactions, encouraging proactive engagement, lowering churn, and building long-term relationships.

Expert Made Playbooks

Our Expert-made Playbooks are created using industry best practices to provide actionable step-by-step guidance to your GTM teams to engage customers and maximize conversion rates.

Enterprise-Grade Security

UserMotion delivers all enterprise-grade security. We protect your data with SOC 2 Type II compliance, regular security audits, and strict GDPR readiness. Single Sign-On simplifies access while customizing permissions.

Frequently Asked Questions

A customer 360 view gives you a full, all-around picture of your customers by putting together data from different touchpoints and presenting it in a readable way. This view lets businesses keep track of their customers’ interactions, preferences, and history in real-time, so they can engage with them in a way that is both personal and timely.

UserMotion’s Customer 360 goes beyond data visualization. Teams can track accounts throughout the customer journey with 360° insights. UserMotion gives you best practice playbooks to help customers with upsells, cross-sells, renewals, and churn risks. Your team also has real-time alerts, customer segmentation, and expert playbooks to drive revenue at every customer stage.

Absolutely! UserMotion’s Customer 360 lets you easily segment customers to find expansion or churn risks. Our real-time alerts keep you ahead of the curve and ensure you never miss a critical customer interaction.

UserMotion’s Customer 360 puts all customer data in one place. It turns huge data sets into actionable engagement and satisfaction insights. GTM teams can optimize retention and expansion strategies by mapping the customer’s entire journey. Scoring isn’t everything—it’s understanding and acting well.

Latest Resources for Customer Health 360

customer health score guide
Customer Success
Zeynep Avan

Customer Health Score Guide in SaaS

Customer success is one of the most essential parts of a SaaS business, and the Customer Health Score is an important way to measure this.

what is customer 360
Customer Success
Zeynep Avan

What is Customer 360 in B2B SaaS?

Let’s understand what is Customer 360 and the role of it in B2B SaaS to improve customer engagement, lower costs and drive revenue growth.

Ready to find new revenue opportunities and close deals faster?