Predict Churn Before It's Late
UserMotion’s predictive lead scoring algorithm helps B2B SaaS companies prioritize leads based on key product usage and behavioral analysis to enable your GTM team to focus on those most likely to buy.
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Detect Early Signs of User Churn
Remove the guesswork for your customer success team and help them get in touch with the accounts showing early signs of churning.
Multi-Dimensional Customer Health Scoring
Unlock the full picture of your customer’s journey with UserMotion’s Multi-Dimensional Customer Health Scoring: a comprehensive, AI-driven insight tool that tracks and analyzes every aspect of customer engagement to predict satisfaction and forecast growth opportunities.
AI-Powered Algorithms
Benefit from AI self-learning models that continuously improve and adapt, ensuring your strategies evolve with changing market dynamics and customer behaviors
Don’t miss Churning Signals
Detect intention signals to seamlessly prioritize your leads and accounts. Focus on those with the highest revenue potential, or at risk of churn, ensuring your efforts are always well-placed.
Seamless Integration
UserMotion seamlessly integrates with your SaaS tool stack, gathering all necessary events and data to detect intention signals, and bring its powerful insights directly into your workflow.
What Makes UserMotion Unique?
Quick to set up, simple to use, and with numerous integrations. But there’s more. Explore some of our features and capabilities.
Predictive Lead Scoring
Predictive Lead Scoring algorithm identifies high-potential leads and ranks them based on buying signals, product usage data, Ideal Customer Profile Score, and more.
ICP Matching
UserMotion enhances your targeting strategy by precisely matching leads with your Ideal Customer Profile (ICP), ensuring you focus your efforts on the prospects most likely to convert and grow with your solution.
PQL Scoring​
UserMotion's PQL (Product Qualified Lead) Scoring algorithm identifies high-potential leads directly within your product usage data, enabling targeted engagement that maximizes conversion opportunities.
Customer Health Score
Customer 360 provides actionable insights and a Customer Health Score from customer interactions, encouraging proactive engagement, lowering churn, and building long-term relationships.
Expert Made Playbooks
Our Expert-made Playbooks are created using industry best practices to provide actionable step-by-step guidance to your GTM teams to engage customers and maximize conversion rates.
Enterprise-Grade Security
UserMotion delivers all enterprise-grade security. We protect your data with SOC 2 Type II compliance, regular security audits, and strict GDPR readiness. Single Sign-On simplifies access while customizing permissions.
Frequently Asked Questions
What is churn prediction?
Churn prediction is like guessing which customers might stop using your service or product soon. It uses smart computer programs to look at how customers act and find clues that they might leave. This helps businesses know who they should try to make happier so they don’t lose them as customers.
How does UserMotion's Churn Prediction work?
Our Churn Prediction uses a special scoring system that looks at everything your customers do across your service. It spots hints that they might be thinking about leaving. Then, it tells you these hints so you can try to make those customers happy and keep them.
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What kind of data does UserMotion need for Churn Prediction?
UserMotion needs data from how your customers use your product, like how often they log in, what features they use, and how they interact with your service. We also look at customer feedback and how they talk to support. All this helps our program guess who might leave.
Latest Resources for Churn Prediction
Churn Analytics: 5 Tools for Churn Insights
Churn analytics is the process of collecting and analyzing data to understand why customers leave a service or stop buying products.
Churn Survey Templates (Churn Signals, Examples and Tips)
Churn survey is a series of questions sent to customers when cancelling or downgrading their subscription. Learn how to create one.
What is Good Churn Rate for SaaS: Formulas, Examples and Tips
A good churn rate for SaaS can vary a lot, but the average churn rate should be between 4% and 8% for SaaS companies aiming growth.
